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Shipping & Returns
Shipping & Returns
We currently ship to Australia and New Zealand using Australia Post.
Tracking information is sent via email as soon as your order is packed and ready to be shipped.
If there is an issue with your order, please reach out to us via email at sarah@bakd.com.au and we will do our best to help.
Processing Time
Processing Time
Being a small team, it can take us 3-5 business days to have your order packed and shipped. As soon as we ship your order, you will receive an email with tracking info. We ship all parcels using Australia Post. For any queries on the status of your order, please reach out via the shop chat or email sarah@bakd.com.au.
Allergen Information
Allergen Information
Our crystal candy is made using Agar Agar powder which is a gelatinous substance derived from red seaweed. This makes our delicious crystals vegan given that the agar agar contains no animal products.
Our crystals also contain granulated sugar as well as various colours and flavourings.
While the crystals are gluten free, we are not a GF registered kitchen. However, as we only prepare crystal candy in our warehouse, we are confident that there is no cross-contamination.
Some of our crystals may have sharp edges, so please proceed with caution if sharing with young children.
For more information, visit our FAQ page.

DISCOVER THE MAGIC OF...
CRYSTAL CANDY
The Magical Crunch
Crystal candy has a signature crisp outer shell that cracks open with a satisfying crunch, followed by a soft, jelly centre. It’s a textural experience you won’t get from ordinary candy — a mix of crunchy + jelly in one bite.
Handmade & Artisan Quality
Each piece is carefully handcrafted in small batches, making every candy unique. It’s not mass-produced — it’s a specialty treat that feels more personal, premium, and one-of-a-kind.
Vegan, Gluten-Free & Inclusive
Unlike many traditional sweets, crystal candy is plant-based and gluten-free — so more people can enjoy it. We also have a range of halal-friendly flavours to choose from.
Support Local, Support Family
Every purchase helps our small family business in Melbourne keep creating handmade crystal candy with love. From our family to yours — thank you for being part of our journey! 💎💖

Founder's Note - From Sarah
I never planned to start a candy brand.. it kind of just happened.
Back in 2020, when the world had shut down, I was just a mum in my kitchen experimenting and trying to keep that creative spark alive. That’s when I discovered Japanese crystal candy. What immediately caught my attention was how beautiful it looked — these little sparkling pieces that almost looked like edible jewels. I just had to try making them for myself.
What started as a simple kitchen experiment slowly grew into something much bigger. Over time, more and more people discovered Bak’d and fell in love with crystal candy just like we had. Somewhere along the way, it stopped being just about candy and started becoming a community of people who share in the joy, the colour and the sparkle.
If you choose to purchase from Bak’d, please know that we are forever grateful. Never in my wildest dreams did I think a tiny kitchen project would grow into Australia’s biggest crystal candy brand — or more importantly, a beautiful community of people who have supported us from day one.
Bak’d has only come this far because of people like you who took a chance on a small family-run brand. People who believed in our candy and in us.
From the bottom of my heart, thank you for being here, for supporting our dream and for sharing in the sparkle.
— Sarah
Founder, Bak’d
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